Privacy Policy

Last updated: 18/07/25

Your privacy is important to me. This policy explains how I collect, use, and protect your information in line with UK data protection laws (including the UK GDPR).

1. Information I Collect

I may collect and store:

• Your name, contact details, and any information you share via a booking or contact form

• Health information you provide as part of a health questionnaire for Reiki or Sound Healing

• Notes about our sessions, where relevant

2. How I Use Your Information

Your information is used to:

• Arrange and deliver your sessions

• Contact you about bookings or changes

• Keep brief session notes to support your care

I will never share your information with third parties for marketing or sales purposes.

3. How Your Information Is Stored

Paper forms are stored securely and confidentially.
Digital information is stored on password-protected devices.

All records are kept in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

I retain your information only for as long as necessary to provide my services, or to meet legal, regulatory, or insurance requirements — typically for a period of seven years after your last session.

You have the right to request access to the information I hold about you, to ask for corrections if needed, or to request that your data be deleted where applicable under data protection law.

4. Your Rights

You have the right to:

• Request a copy of any personal data I hold about you

• Ask for corrections or deletion of your data

• Withdraw consent at any time

To request access to your information, please email me at fay@mahu.me.uk.